Wednesday, September 22, 2010
More Technical Dificulties
It's been a glitchy month. On top of trouble with car registration and Blogger, my Kindle also's been displaying a startling tendency to reboot at odd moments: like, when I'm in the middle of reading something, or when the device is simply sitting on a table or resting in my purse.
I did enough research to gather that this is a known, if rare, problem. I downloaded two software updates that were supposed to fix the issue. It kept happening. So finally, last night (or rather, this morning, since it was after midnight), I called Kindle Support again. A pleasant tech brought up my device's log -- he swore he needed my consent to do this, but does anyone else suspect Big Brother is watching? -- determined that yes, my Kindle has its own agenda, and said he'd send me a new one.
My old Kindle is really a Cylon.
Because Amazon has a warehouse in Reno, my new Kindle will arrive today. Talk about customer service! The tech sent me a link to a prepaid mailing label; I'll use this to send the old Kindle to a secret laboratory, where it will be interrogated under klieg lights and forced to confess everything it knows.
There's an SF story in here somewhere. All the misfit Kindles get together to take over the world. Nah, it's been done. Okay, all the misfit Kindles get together and start their own small-press publishing outfit, complete with a literary manifesto.
I just hope the new one works!